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What Our Customers Say
Don't just take our word for it - see what our satisfied customers have to say about their experience.
This product has completely transformed our business. The quality is exceptional and the customer service is outstanding.
Outstanding service and incredible results! This has exceeded all our expectations and helped us achieve our goals faster than we thought possible.
The attention to detail and customer support is phenomenal. I've never experienced such professional service. Highly recommended!
Game-changer for my business! The quality and reliability have made such a difference. I can't imagine working without this now.
This product has completely transformed our business. The quality is exceptional and the customer service is outstanding.
Outstanding service and incredible results! This has exceeded all our expectations and helped us achieve our goals faster than we thought possible.
The attention to detail and customer support is phenomenal. I've never experienced such professional service. Highly recommended!
Game-changer for my business! The quality and reliability have made such a difference. I can't imagine working without this now.
Do you offer free shipping within Australia?
Yes, we offer free standard shipping across Australia on all orders unless otherwise stated. Express shipping options are also available at checkout for an additional cost.
How long does delivery take after placing an order?
Most orders are processed within 1–2 business days. Delivery within metro areas usually takes 3–7 business days, while regional areas may take a little longer depending on the courier service.
Can I return or exchange a rug if I change my mind?
Yes, we accept returns within 07 days of delivery as long as the rug is unused, in original packaging, and in resellable condition. Please contact our support team to initiate a return before sending the item back.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure online payment options available during checkout. All transactions are processed safely through Shopify’s encrypted payment gateway.
How do I care for and maintain my rug?
Regular vacuuming and gentle spot cleaning with mild detergent are recommended. Avoid direct sunlight exposure for extended periods to maintain color vibrancy. For deep cleaning, we advise professional rug cleaning services.